Zhejiang Yiwu City Fangzhen Plastic Co., LTD. Home / FAQ
  • What is the basic profile of your company? How long have you been established? Where is your factory located?

    Established in 1992, Yiwu Fangzhen Plastic Co., Ltd. has been deeply engaged in the adhesive tape manufacturing industry for over 30 years. Our production base is located at No. 21 Juxian Road, Shangxi Town Industrial Zone, Yiwu City, Zhejiang Province, China. Covering an area of 15,000 square meters, we possess a mature production system and rich industry experience.

  • Do you support product customization? What aspects can be customized?

    We fully support product customization services. You can customize the specifications (such as width, length, and thickness), colors, and printing patterns (including logos, labels, etc.) of the tape. We are dedicated to realizing your personalized product solutions.

  • What is the minimum order quantity (MOQ)?

    The MOQ varies depending on the product type. Generally, the minimum order quantity for standard products is 500 rolls. For the optimal solution tailored to your specific requirements, please contact our sales team for detailed consultation.

  • What about your production equipment and technology?

    To ensure high precision and exceptional stability of our products, we have introduced advanced production equipment and mature technical processes from Taiwan, China. This guarantees the manufacturing standard from the source.

  • What quality certifications do your products hold? What standards do they comply with?

    Our quality management system has obtained BSCI international certification. Meanwhile, all our products strictly adhere to international environmental protection standards, committed to providing customers with safe and reliable products.

  • How to place an order for procurement?

    You can contact us and place an order through various convenient methods: calling our service hotline, sending an email, leaving a message on our official website, or directly contacting our exclusive sales manager. We will provide you with efficient services.

  • What is the usual lead time after placing an order?

    For standard products, the lead time is usually 3-7 working days. For customized products, the lead time depends on the complexity of the process, generally 7-15 working days. We will provide you with an accurate timeline when confirming the order.

  • What transportation methods do you provide? Do you support export?

    We provide flexible and diverse transportation solutions, including domestic express and dedicated logistics lines, and support international export transportation by sea and air. We can meet your local and global logistics needs.

  • What if I find quality issues after receiving the products?

    We attach great importance to product quality and customer experience. If you have any questions or feedback regarding the products, we promise to respond promptly and verify the situation. We will quickly provide solutions, including returns and exchanges or re-supply, along with professional follow-up guidance on product usage and technical consultation.

  • Can I apply for product samples?

    Yes, we support sample applications to help you evaluate the products more intuitively. For specific details such as sample fees, delivery methods, and related processes, please contact our sales team for more information.